FAQ: FREQUENTLY ASKED QUESTIONS
FAQ: FREQUENTLY ASKED QUESTIONS:
Q My login does not work – Read the next Question below.
Q How do I sign up (register) to get into the “Residents Only’ (LOGIN) section of www.theparkeatoceanpineshoa.com?
A A resident can sign up (register) using three different methods. They can provide the information to us by email ([email protected]), by calling the staff at the Clubhouse or bringing the information to us in person. In order to register, we must have the following:
First and Last Name
Username (no spaces) – may select anything that is easy to remember. No need for complicated usernames are necessary as there is nothing attached to your personal information on this website.
Password (no spaces) – may select anything that is easy to remember. No need for complicated usernames are necessary as there is nothing attached to your personal information on this website.
Q Where is the online Directory?
A To access the Directory, you must be a resident who has signed up at the Clubhouse to access the resident only section of the website. Once logged in, select Resident Directory under the “Search the Parke” tab. Scroll down to the search box and enter any information that you may know about the resident you are searching for – example – Last Name, Street Name, First Name. The Directory will bring up all listings that match your entry. Please note – only residents that gave their permission to publish their contact information will be displayed. If you cannot find a resident, more than likely the resident did not approve the publication. You may contact the Association Staff if you feel there is a mistake in your search.
Q How can I find out who lives on any specific street?
A Log in to the website (only registered Residents may access the Directory). Select the Resident Directory tab under the “Search the Parke” menu. Scroll down and click the link “Street Directory.” This listing will list the owners on the Deeds for each address as this is public information given on the State Taxation and Assessment website. In addition to all deeded names, any residents who are not on Deed that wanted to be included in the street listing were added.
Q How do I send in photos for posting on “theparkeatoceanpineshoa”?
A Please submit photos as email attachments to [email protected]. Submission should include a description of the event depicted. Provide captions to help identify people, places and things. Photos should be in JPEG format. Detailed instructions are shown in the Photo Gallery Help section of the website.
Q Where are minutes for the most recent Board and Committee meetings?
A Log in to the website (only registered residents may access the minutes). Board Meeting Minutes – Go to the “Search the Parke” tab, select Board of Directors from the drop down menu. You will be taken to the Board of Directors page, scroll down and you will find all documents related to the Board of Directors. The same for Committees – except select “HOA Committees” on the”Search the Parke” drop down menu.
Q What does Download PDF mean on certain documents and what is it used for?
A PDF stands for Adobe Portable Document Format. Frequently accessed documents on our site (such as our governing documents) have been stored on the website in this format. These documents can easily be printed out or read in their original format by clicking on the PDF link. You must have the free Adobe Reader installed to download and view these documents.